Terms of Service

← Back to Home
Last Updated: January 15, 2025

Welcome to Alejikur Farm. These Terms of Service govern your use of our website and services. By accessing our website or placing an order, you agree to be bound by these terms.

Acceptance of Terms

By using our website, placing orders, or engaging with our services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

Our Services

Alejikur Farm provides premium organic turmeric and ginger products. We offer:

  • Fresh and processed turmeric and ginger products
  • Custom packaging solutions
  • Wholesale and retail sales
  • Agricultural consulting services

Orders and Payment

When you place an order with us:

  • All orders are subject to acceptance and availability
  • Prices are quoted in Malaysian Ringgit (MYR) unless otherwise specified
  • Payment terms will be communicated upon order confirmation
  • We reserve the right to modify or cancel orders due to pricing errors or product unavailability

Product Quality and Guarantees

We guarantee that our products are:

  • Grown using organic farming methods
  • Free from synthetic pesticides and chemicals
  • Processed under hygienic conditions
  • Packaged to maintain freshness and quality

If you are not satisfied with the quality of our products, please contact us within 48 hours of receipt for resolution.

Shipping and Delivery

Delivery terms and conditions:

  • Delivery times are estimates and may vary based on location and weather conditions
  • Risk of loss transfers to the buyer upon delivery
  • Additional charges may apply for expedited shipping or remote locations
  • International shipping is subject to customs regulations and duties

Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Alejikur Farm and is protected by intellectual property laws. You may not use our content without express written permission.

Limitation of Liability

To the fullest extent permitted by law, Alejikur Farm shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

Governing Law

These Terms of Service are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Kota Kinabalu, Sabah, Malaysia.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +60 5 1419 97140
  • Address: Jalan Tuaran, Mile 7.5, Inanam, 88450 Kota Kinabalu, Sabah, Malaysia

By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.